Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator

Adding/Editing Text on mobile makes text disappear from screen

I seem to be having an issue, mainly with newer designs, where on my mobile I change existing text, or add new text and after clicking back, the text vanishes from the screen.

The UI shows it is still there, however if I delete all the existing layers, the stage is blank, but the text is still in the layers list and editable?

On a desktop, the designs work correctly

Just after further investigation, If I add the shortcode [fpd_module type="text-layers"] into the short code description and edit the text in that, the text stays visible on the canvas. However adding any further text makes the new text disappear again.

I have tried several things now, even de-activating other plug ins and nothing seems to be fixing this issue.

Login or Signup to post a comment