internal server error

Posted over 5 years ago by Robert Deme

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Robert Deme

We have internal server error wit new pdf downloader ?

How we can solve this ?

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3 Votes

Steve posted over 5 years ago Best Answer

I had this issue when testing.

Make sure the product you're trying to export has had the settings amended which can be found here:

I also don't think it works on an order that has already been created, so try the steps above and make a new order, this is what worked for me.

0 Votes

3 Comments

Steve posted over 5 years ago

I think you need to update your FPD, the PDF Module was added in 3.7.0.

If you don't have auto updates, it's best to check where you brought the plugin from for the latest version.

0 Votes

Moses Wong posted over 5 years ago

When I click on the button "Edit View Options" at Product Builder page, I can't see any modal for the PDF output setting.

I'm using:

Fancy Product Designer - Version 3.5.61

Fancy Product Designer REST API - Version 1.3.0

Am i missing something?

0 Votes

Steve posted over 5 years ago Answer

I had this issue when testing.

Make sure the product you're trying to export has had the settings amended which can be found here:

I also don't think it works on an order that has already been created, so try the steps above and make a new order, this is what worked for me.

0 Votes