I made a post already about how is extremely necessary to make a simple "delete step" of the guided tour, but you deleted the post. So, again, it is necessary, it's surreal I have to "Reset to default" and re-configure again the Layout Composer everytime I need to delete a step.
Moreover, guided tours on lightbox seems to have some kind of bug, this is what I'm experiencing when using a guided tour on lightbox:
Basically, the first step starts showing as soon as you enter the product page, and is showed at the top left corner of the page. Maybe is something relative to my own site configuration, but still, I don't have any other incompatibility with the plugin whatsoever.
1 Votes
rady kal posted
almost 6 years ago
AdminBest Answer
The update 3.5.5 can now be updated via wp admin.
If a step is not showing up, be sure that the action or module is available in the UI otherwise it could not be detected and the tour stops.
0 Votes
16 Comments
Sorted by
Francisco Javier Elis Cartayaposted
over 2 years ago
I have the same problem, in desktop view the guided tour looks excellent but when I open the page on a phone it is displayed below the lightbox.
Thanks for you fast support. The tour is desktop & tablet ready. Only for a small mobile-screen is the guide to big. Can you implement a switch (hidden) for a responsive desktop?.
0 Votes
w
webfxposted
almost 6 years ago
Showing the same issue for lightbox. The tour gets loaded and is displayed before the customization button is clicked.
0 Votes
rady kalposted
almost 6 years ago
AdminAnswer
The update 3.5.5 can now be updated via wp admin.
If a step is not showing up, be sure that the action or module is available in the UI otherwise it could not be detected and the tour stops.
0 Votes
A
Alexis Fibelkornposted
almost 6 years ago
I have the same problem. The error already appears on the product page and in the designer. The tour can not be deleted.
0 Votes
M
Michael Kenisposted
almost 6 years ago
Also the steps don't work for me, after step 3/8 it's disappear
0 Votes
rady kalposted
almost 6 years ago
Admin
I found the issue, the css file for the icons is not enqueued. I will upload the fix today.
0 Votes
b
bret konsdorfposted
almost 6 years ago
Hi radykal. I do not have a trash can. Could some of my custom css in the UI manager be hiding it? See my screenshot I posted above. I only have the directional arrows and no trash can. Thanks
0 Votes
E
Ericposted
almost 6 years ago
Glad to hear the lightbox issue is going to be fixed!
Regarding the bin icon, just as the bret screenshot shows, it's not visible, however, after seeing your screenshot I went and inspected the element and it seems it kind of is there, but it's not showing, neither working if I click there.
0 Votes
rady kalposted
almost 6 years ago
Admin
1. I got the issue with the lightbox and will be fixed in next update.
2. You can easily delete a step via the bin icon. Don't you see this icon?
0 Votes
b
bret konsdorfposted
almost 6 years ago
yea I hid it in one of the UI's but forgot to hide it in that one. Thats the only way I can figure out how to get rid of the steps for now.
0 Votes
E
Ericposted
almost 6 years ago
Hi bret!
You seem to be having the same lightbox problem as well, I tried your site, and this happened:
0 Votes
b
bret konsdorfposted
almost 6 years ago
I hid the box via CSS but would love a way to remove the tour from my UI completely. Thanks
0 Votes
b
bret konsdorfposted
almost 6 years ago
This is happening to me as well and now I cannot delete the guided tour at all. How do I delete or disable the tour?
Just tried disabling all plugins except WooCommerce and FPD, I changed the theme to a basic WP one, and disabled all kind of caches, still not working.
Any idea of what else should I try?
Thanks
0 Votes
D
Deleted Agentposted
almost 6 years ago
The positioning issue you are seeing is not a general issue. Please check for conflicts.
Hi,
I made a post already about how is extremely necessary to make a simple "delete step" of the guided tour, but you deleted the post. So, again, it is necessary, it's surreal I have to "Reset to default" and re-configure again the Layout Composer everytime I need to delete a step.
Moreover, guided tours on lightbox seems to have some kind of bug, this is what I'm experiencing when using a guided tour on lightbox:
Basically, the first step starts showing as soon as you enter the product page, and is showed at the top left corner of the page. Maybe is something relative to my own site configuration, but still, I don't have any other incompatibility with the plugin whatsoever.
1 Votes
rady kal posted almost 6 years ago Admin Best Answer
The update 3.5.5 can now be updated via wp admin.
If a step is not showing up, be sure that the action or module is available in the UI otherwise it could not be detected and the tour stops.
0 Votes
16 Comments
Francisco Javier Elis Cartaya posted over 2 years ago
I have the same problem, in desktop view the guided tour looks excellent but when I open the page on a phone it is displayed below the lightbox.
Attachments (1)
Captura de p....png
91.4 KB
0 Votes
Alexis Fibelkorn posted almost 6 years ago
Thanks for you fast support. The tour is desktop & tablet ready. Only for a small mobile-screen is the guide to big. Can you implement a switch (hidden) for a responsive desktop?.
0 Votes
webfx posted almost 6 years ago
Showing the same issue for lightbox. The tour gets loaded and is displayed before the customization button is clicked.
0 Votes
rady kal posted almost 6 years ago Admin Answer
The update 3.5.5 can now be updated via wp admin.
If a step is not showing up, be sure that the action or module is available in the UI otherwise it could not be detected and the tour stops.
0 Votes
Alexis Fibelkorn posted almost 6 years ago
I have the same problem. The error already appears on the product page and in the designer. The tour can not be deleted.
0 Votes
Michael Kenis posted almost 6 years ago
Also the steps don't work for me, after step 3/8 it's disappear
0 Votes
rady kal posted almost 6 years ago Admin
I found the issue, the css file for the icons is not enqueued. I will upload the fix today.
0 Votes
bret konsdorf posted almost 6 years ago
0 Votes
Eric posted almost 6 years ago
Glad to hear the lightbox issue is going to be fixed!
Regarding the bin icon, just as the bret screenshot shows, it's not visible, however, after seeing your screenshot I went and inspected the element and it seems it kind of is there, but it's not showing, neither working if I click there.
0 Votes
rady kal posted almost 6 years ago Admin
1. I got the issue with the lightbox and will be fixed in next update.
2. You can easily delete a step via the bin icon. Don't you see this icon?
0 Votes
bret konsdorf posted almost 6 years ago
yea I hid it in one of the UI's but forgot to hide it in that one. Thats the only way I can figure out how to get rid of the steps for now.
0 Votes
Eric posted almost 6 years ago
Hi bret!
You seem to be having the same lightbox problem as well, I tried your site, and this happened:
0 Votes
bret konsdorf posted almost 6 years ago
I hid the box via CSS but would love a way to remove the tour from my UI completely. Thanks
0 Votes
bret konsdorf posted almost 6 years ago
This is happening to me as well and now I cannot delete the guided tour at all. How do I delete or disable the tour?
Attachments (1)
Screen Shot ....png
239 KB
0 Votes
Eric posted almost 6 years ago
Hi,
Just tried disabling all plugins except WooCommerce and FPD, I changed the theme to a basic WP one, and disabled all kind of caches, still not working.
Any idea of what else should I try?
Thanks
0 Votes
Deleted Agent posted almost 6 years ago
The positioning issue you are seeing is not a general issue. Please check for conflicts.
0 Votes
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