The image upload process has been greatly improved of late - thanks team FPD. We've just added a new product and the resulting customer interaction has reminded me that user interfaces need to be grandmother friendly!
The product is digital photo to canvas (as in canvas print) and fairly straightforward - upload the image, resize and reposition to suit the canvas dimensions. However so far one customer (the second) has just uploaded the photo and made no changes - leaving gaps as the photo dimension didn't match. We've since changed the scale mode of the product's upload zone from 'fit' to 'cover', but my suggestion applies equally to both scenarios.
Suggestion: add an option (probably under to the scale mode option in the product) to have the image in focus after upload.
Currently, once the image has been uploaded the user has to click on it in order to see the manipulation controls - rotate, resize, etc. To most, that next step is fairly obvious. Clearly however, there are those who will not make that jump and need some visual encouragement.
If the image was in focus and the controls visible that would be a great help for those people, not to mention saving an extra click for all users; everyone using our product will want to manipulate the image in some way.
Given the wide range of possible products I realise though that this is probably not the case for everyone, hence the suggestion that it's added as an option.
You can do that by enabling "Auto-select" in the image options.