Error message on product page frontend

Posted over 5 years by jeremy galouye

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Answered
j
jeremy galouye

Hi,


I have this error message on my product page :

https://concept-company.lu/boutique/textiles/tablier/tablier-deluxe-apron/


FancyProductDesigner-all.min.js?ver=4.4.1:14 Uncaught TypeError: Cannot read property 'url' of undefined

    at s.loadProductDesignerTemplate (FancyProductDesigner-all.min.js?ver=4.4.1:14)

    at Object.options.success (frontend.js?ver=4.8.2:356)

    at i (jquery.js?ver=1.12.4:2)

    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)

    at y (jquery.js?ver=1.12.4:4)

    at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)


Could you please help me? Fancy product designer work well before update.

0 Votes

D

Deleted Agent posted over 5 years Best Answer

From which to which version did you update? Could you enable the loading of non minified code? Settings, general tab, troubleshooting - debug.

0 Votes


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Lars Naurath posted over 4 years

I have the exact same issue while updating from 3.5.1 to 3.8.5


FancyProductDesigner.js?ver=4.7.4:12591 Uncaught TypeError: Cannot read property 'url' of undefined

    at anonymFuncs.loadProductDesignerTemplate (FancyProductDesigner.js?ver=4.7.4:12591)

    at Object.options.success (frontend.js?ver=4.9.2:311)

    at i (jquery.js?ver=1.12.4:2)

    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)

    at y (jquery.js?ver=1.12.4:4)

    at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)


If I delete that line the configurator seems to work without issue.

0 Votes

j

jeremy galouye posted over 5 years

From 2.2.4 to 3.5.3. I have enable the loading of non minified and it doesn't change anything error is on line 9696    $elem.trigger('templateLoad', [this.url]); of the FancyProductDesigner-all.js file.

When i activate the debug mode everything is green.

0 Votes

D

Deleted Agent posted over 5 years Answer

From which to which version did you update? Could you enable the loading of non minified code? Settings, general tab, troubleshooting - debug.

0 Votes

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