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Fancy Product Designer & Multistep Product Configurator


Error message on product page frontend


I have this error message on my product page :


FancyProductDesigner-all.min.js?ver=4.4.1:14 Uncaught TypeError: Cannot read property 'url' of undefined

    at s.loadProductDesignerTemplate (FancyProductDesigner-all.min.js?ver=4.4.1:14)

    at Object.options.success (frontend.js?ver=4.8.2:356)

    at i (jquery.js?ver=1.12.4:2)

    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)

    at y (jquery.js?ver=1.12.4:4)

    at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)

Could you please help me? Fancy product designer work well before update.


From which to which version did you update? Could you enable the loading of non minified code? Settings, general tab, troubleshooting - debug.

From 2.2.4 to 3.5.3. I have enable the loading of non minified and it doesn't change anything error is on line 9696    $elem.trigger('templateLoad', [this.url]); of the FancyProductDesigner-all.js file.

When i activate the debug mode everything is green.

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