Answered
Error message on product page frontend
Hi,
I have this error message on my product page :
https://concept-company.lu/boutique/textiles/tablier/tablier-deluxe-apron/
FancyProductDesigner-all.min.js?ver=4.4.1:14 Uncaught TypeError: Cannot read property 'url' of undefined
at s.loadProductDesignerTemplate (FancyProductDesigner-all.min.js?ver=4.4.1:14)
at Object.options.success (frontend.js?ver=4.8.2:356)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at y (jquery.js?ver=1.12.4:4)
at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)
Could you please help me? Fancy product designer work well before update.
From which to which version did you update? Could you enable the loading of non minified code? Settings, general tab, troubleshooting - debug.
From 2.2.4 to 3.5.3. I have enable the loading of non minified and it doesn't change anything error is on line 9696 $elem.trigger('templateLoad', [this.url]); of the FancyProductDesigner-all.js file.
When i activate the debug mode everything is green.
I have the exact same issue while updating from 3.5.1 to 3.8.5
FancyProductDesigner.js?ver=4.7.4:12591 Uncaught TypeError: Cannot read property 'url' of undefined
at anonymFuncs.loadProductDesignerTemplate (FancyProductDesigner.js?ver=4.7.4:12591)
at Object.options.success (frontend.js?ver=4.9.2:311)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at y (jquery.js?ver=1.12.4:4)
at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)
If I delete that line the configurator seems to work without issue.