We are creating a site for a client in which customers can customize their picture frame fatheads. But we can't get the fancy product designer to show up on the actual website under products. We've tried crating a product under this particular plugin but we just can't seem to get it to show. Some much needed help would be greatly appreciated.

link: http://216.193.208.13/~windowish/

You did use the shortcodes then? We'd probably need to login to your wp-admin to take a look at the issue, could you open a support ticket?