Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator


Auto Update Issue: "The Envato Item Purchase Code is not correct! Please enter a valid one in order to auto-update."

If the update is not working for you, please try refreshing both the product manager and the plugins page a couple of times. If that does not help, please open a ticket and send some login credentials and a link to your wp-admin and we'll take a look at it (also to find the cause and maybe fix it for the future).

2 people have this question

At the moment the update feature is not working. Our apologies about that. We are working on an update that will fix this.

Please update manually: Download the plugin again from envato, uninstall the old version and install the one via the wordpress plugin page. No data will be lost.

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