Answered

Picture not found

M

Morten Andreassen

started a topic almost 9 years ago

Hello. I have a problem that with some pictures me and my customers get" not found" when we try to put it in on my site.

I cant find any foults in the settings. The problem just came 2 days ago.

Any one had the same problem and found a solution?

Best regards

Morten

D

Deleted Agent
said almost 9 years ago

Are you referring to designs? Can you check that the images are actually still on your server?
M

Morten Andreassen
said almost 9 years ago

No I`m referring to when I try to take a pic from my computer and try to put it in. Then on some pictures I get, Not found.
D

Deleted Agent
said almost 9 years ago

please open a ticket for this issue, thanks.
U

Uyi
said about 7 years ago

Hello,
I am having the same problem.

Did you identify what the issue was?

Thanks
U

Uyi
said about 7 years ago

My website is ttysoon.com.
All the shop products are affected.
P

Paul Bradshaw
said almost 7 years ago

Hi Johnny

Can you advise what the issue is with this problem as some of my colleagues are getting the same issue when testing this and trying to upload an image or logo to the design?

Thanks
U

Uyi
said almost 7 years ago

Hello,

The problem wasn't with the plugin.
After investigating it unfortunately turns out that my site had been hacked.

I'm still working to resolve that, my recommendation will be that you run a site scan if you can.

Uyi

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