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Fancy Product Designer & Multistep Product Configurator


Add Images and Designs not working on touchscreen iOS

 While attempting to implement Fancy Product Designer on my WooCommerce/Wordpress site everything seems OK, however when I try and use FPD on an iOS device (iPad) I am unable to actually add an image to the design as I could on the desktop.

For example:

  • I can select 'Add Image'
  • I CANNOT select 'Click or Drop Images Here' to upload an image,
  • If I select to use a Facebook image, I can select an album, and review the photos from my facebook account.
  • I CANNOT select to insert it into the design.

Any ideas on where I need to look to resolve this issue.

Link to example - http://hoopsy.co.uk/shop/print/notebooks-print/personalised-notebook/


Please update FPD first, then we'll handle this form the ticket you created.

I too have this same problem

Hi David,

I went to your URL and it appears that you can select 'Click or Drop Images Here' to upload an image. How did you fix this???

what was the resolution?

Also have this problem on Android tablet. I'll post a new support thread.

Fire tablet 5th Gen running

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