While attempting to implement Fancy Product Designer on my WooCommerce/Wordpress site everything seems OK, however when I try and use FPD on an iOS device (iPad) I am unable to actually add an image to the design as I could on the desktop.
For example:
I can select 'Add Image'
I CANNOT select 'Click or Drop Images Here' to upload an image,
If I select to use a Facebook image, I can select an album, and review the photos from my facebook account.
I CANNOT select to insert it into the design.
Any ideas on where I need to look to resolve this issue.
While attempting to implement Fancy Product Designer on my WooCommerce/Wordpress site everything seems OK, however when I try and use FPD on an iOS device (iPad) I am unable to actually add an image to the design as I could on the desktop.
For example:
Any ideas on where I need to look to resolve this issue.
Link to example - http://hoopsy.co.uk/shop/print/notebooks-print/personalised-notebook/
0 Votes
Deleted Agent posted almost 7 years ago Best Answer
Please update FPD first, then we'll handle this form the ticket you created.
0 Votes
5 Comments
Kev TechSupport posted almost 2 years ago
Also have this problem on Android tablet. I'll post a new support thread.
Fire tablet 5th Gen running 5.5.8.0
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kenya posted almost 5 years ago
0 Votes
Scott Wayne posted over 6 years ago
Hi David,
I went to your URL and it appears that you can select 'Click or Drop Images Here' to upload an image. How did you fix this???
0 Votes
Scott Wayne posted over 6 years ago
I too have this same problem
0 Votes
Deleted Agent posted almost 7 years ago Answer
Please update FPD first, then we'll handle this form the ticket you created.
0 Votes
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