A user reported an issue with edge browser, i made a test and i got the same result.
When using Edge browser and you try to download a design (frontend) the browser will block this download and ask you to authorize this website.
Even if you authorize it; when you try to download the product you will be redirected to a blank page.
Can somebody test this and confirm please!
Thanks
0 Votes
D
Deleted Agent posted
almost 8 years ago
Best Answer
I can confirm that this is an issue, however I'm not sure whether this is something we can fix because it might be caused by the browser. I'll let the developer know.
0 Votes
7 Comments
Sorted by
M
M Wposted
about 6 years ago
Can you apply the above CSS to only certain categories? If so, can you provide the code to do so.
0 Votes
M
M Wposted
about 6 years ago
This is interesting - I communicated this same issue to author over the last few days and was told the download works on Edge for you guys. Please advise.
0 Votes
D
Deleted Agentposted
about 7 years ago
You can hide it with some custom CSS (add via the UI & Layout composer, custom CSS tab):
[data-value="jpeg"]{display: none !important;}
[data-value="png"]{display: none !important;}
0 Votes
J
John Pposted
about 7 years ago
Since the PDF option does work. Is there a way to turn off the JPG and PNG option?
0 Votes
D
Deleted Agentposted
about 7 years ago
It's a known issue with Edge, yes. Sorry from our side there is nothing we can do about it.
0 Votes
J
John Pposted
about 7 years ago
Yes when attempting to save the file as a JPG or PNG in Microsoft Edge, a new window opens up and is completly white. Can't save the file in Microsodt Edge. Is there a fix or is this a known issue?
thanks John
0 Votes
D
Deleted Agentposted
almost 8 years ago
Answer
I can confirm that this is an issue, however I'm not sure whether this is something we can fix because it might be caused by the browser. I'll let the developer know.
Hi,
A user reported an issue with edge browser, i made a test and i got the same result.
When using Edge browser and you try to download a design (frontend) the browser will block this download and ask you to authorize this website.
Even if you authorize it; when you try to download the product you will be redirected to a blank page.
Can somebody test this and confirm please!
Thanks
0 Votes
Deleted Agent posted almost 8 years ago Best Answer
I can confirm that this is an issue, however I'm not sure whether this is something we can fix because it might be caused by the browser. I'll let the developer know.
0 Votes
7 Comments
M W posted about 6 years ago
Can you apply the above CSS to only certain categories? If so, can you provide the code to do so.
0 Votes
M W posted about 6 years ago
This is interesting - I communicated this same issue to author over the last few days and was told the download works on Edge for you guys. Please advise.
0 Votes
Deleted Agent posted about 7 years ago
You can hide it with some custom CSS (add via the UI & Layout composer, custom CSS tab):
[data-value="jpeg"]{display: none !important;}
[data-value="png"]{display: none !important;}
0 Votes
John P posted about 7 years ago
0 Votes
Deleted Agent posted about 7 years ago
It's a known issue with Edge, yes. Sorry from our side there is nothing we can do about it.
0 Votes
John P posted about 7 years ago
thanks
John
0 Votes
Deleted Agent posted almost 8 years ago Answer
I can confirm that this is an issue, however I'm not sure whether this is something we can fix because it might be caused by the browser. I'll let the developer know.
0 Votes
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