Answered

Microsoft (Edge) did it again?

Y

Youssef Berrada

started a topic almost 9 years ago

Hi,

A user reported an issue with edge browser, i made a test and i got the same result.

When using Edge browser and you try to download a design (frontend) the browser will block this download and ask you to authorize this website.

Even if you authorize it; when you try to download the product you will be redirected to a blank page.

Can somebody test this and confirm please!

Thanks

D

Deleted Agent
said almost 9 years ago

I can confirm that this is an issue, however I'm not sure whether this is something we can fix because it might be caused by the browser. I'll let the developer know.
J

John P
said about 8 years ago

Yes when attempting to save the file as a JPG or PNG in Microsoft Edge, a new window opens up and is completly white. Can't save the file in Microsodt Edge. Is there a fix or is this a known issue?

thanks
John
D

Deleted Agent
said about 8 years ago

It's a known issue with Edge, yes. Sorry from our side there is nothing we can do about it.
J

John P
said about 8 years ago

Since the PDF option does work. Is there a way to turn off the JPG and PNG option?
D

Deleted Agent
said about 8 years ago

You can hide it with some custom CSS (add via the UI & Layout composer, custom CSS tab):

[data-value="jpeg"]{display: none !important;}

[data-value="png"]{display: none !important;}
M

M W
said about 7 years ago

This is interesting - I communicated this same issue to author over the last few days and was told the download works on Edge for you guys. Please advise.
M

M W
said about 7 years ago

Can you apply the above CSS to only certain categories? If so, can you provide the code to do so.

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