Answered

Order Viewer in the admin menu is not loading

Pascal Kailitz

started a topic over 8 years ago

Hello,

when I create/design a product and want to look at it in the orders by clicking "load at order viewer" (don't know the right translation) it doesn't be displayed. So I'm not able to see and print the customized products.

For your help I'm very grateful!

Greetz Pascal

D

Deleted Agent
said over 8 years ago

That is probably a jquery conflict with your theme or a third party plugin. Please create a ticket if you need further help with this.
s

shakeeb
said over 8 years ago

this is how the object is returned. it is broken in the middle. first one loads correctly. hope it helps to debug. please check what is the problem.
P

Pascal Kailitz
said over 8 years ago

The problem was the plugin "W3 page cache". Because of the support ticket I could manage it to find the problem. I deactivated the plugin
Cynthia de Jong
said almost 8 years ago

Hello,

I can not open the page load in order viewer. If i click on the button, no design is showing up
Cynthia de Jong
said almost 8 years ago
Cynthia de Jong
said almost 8 years ago

Shot of our page which doesn't work

wp.jpg
(1 MB)