we really like the fancy product designer and use it in our woocommerce shop. What we really cannot find is a solution to the following issue: When using the layers in the product designer (customer view) there is not refresh when a layer is added or deleted. You can see the changes on the stage but not on the layer manager. A lot of customers is confused because sometimes they thing there was no action and keep adding and adding. Is there an option we just cannot see? Otherwise this would be a great feature.
thanks! tm
P.S: Ist this the right place or would the feature request be better?
0 Votes
D
Deleted Agent posted
over 7 years ago
Best Answer
Sorry, please create a ticket for this issue, as I might need to inform the developer. Thanks.
0 Votes
4 Comments
Sorted by
T
Tim Kochposted
over 6 years ago
Still no answer?
0 Votes
T
Tim Kochposted
over 6 years ago
Is no one going to address this bug? Please its, quite a big one
0 Votes
T
Tim Kochposted
over 6 years ago
I also have encountered this bug, it is still presentwith the Wordpress version. The layers panel does not refresh. Have you or support been able to find any solution to this problem?
Even on your demo site this problem occurs, just checked. To replicate, open say the T-Shirts demo, click the Layers button. Delete any layer, then click the undo button and you will realise the item does not return in the layers panel.
0 Votes
D
Deleted Agentposted
over 7 years ago
Answer
Sorry, please create a ticket for this issue, as I might need to inform the developer. Thanks.
Hello,
we really like the fancy product designer and use it in our woocommerce shop. What we really cannot find is a solution to the following issue:When using the layers in the product designer (customer view) there is not refresh when a layer is added or deleted. You can see the changes on
the stage but not on the layer manager. A lot of customers is confused because sometimes they thing there was no action and keep adding and adding.
Is there an option we just cannot see? Otherwise this would be a great feature.
thanks!
tm
P.S: Ist this the right place or would the feature request be better?
0 Votes
Deleted Agent posted over 7 years ago Best Answer
Sorry, please create a ticket for this issue, as I might need to inform the developer. Thanks.
0 Votes
4 Comments
Tim Koch posted over 6 years ago
Still no answer?
0 Votes
Tim Koch posted over 6 years ago
Is no one going to address this bug? Please its, quite a big one
0 Votes
Tim Koch posted over 6 years ago
I also have encountered this bug, it is still present with the Wordpress version. The layers panel does not refresh. Have you or support been able to find any solution to this problem?
Even on your demo site this problem occurs, just checked. To replicate, open say the T-Shirts demo, click the Layers button. Delete any layer, then click the undo button and you will realise the item does not return in the layers panel.
0 Votes
Deleted Agent posted over 7 years ago Answer
Sorry, please create a ticket for this issue, as I might need to inform the developer. Thanks.
0 Votes
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