I updated the plugin again (3.0.2.) but my order viewer still isn't working..
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Rafael D posted
over 8 years ago
AdminBest Answer
And why are you creating a topic with a title "Order viewer is not working" which is part of the admin. Please create a ticket, the other users did inspect any issues in loading the elements in frontend.
The topic will be closed now!
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Rafael Dposted
over 8 years ago
AdminAnswer
And why are you creating a topic with a title "Order viewer is not working" which is part of the admin. Please create a ticket, the other users did inspect any issues in loading the elements in frontend.
The topic will be closed now!
0 Votes
D
DKCposted
over 8 years ago
Yes, didn't work for me either.. I opened a ticket. Did you fix it already?
0 Votes
Mike Lynchposted
over 8 years ago
Johnny, it's the elements in the frontend of the designer that are not appearing.
Backend is fine, but when a customer opens the designer the elements are not there.
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Mike Lynchposted
over 8 years ago
Concret, did you figure this one out?
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Rafael Dposted
over 8 years ago
Admin
Another advice. Try to to use "save on server" in the general settings. If your order includes custom added images and you are not checked this option, your server is not able to proceed the string representation to the cart.
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Rafael Dposted
over 8 years ago
Admin
We are not facing any issue, so we can only help you if you open a ticket, because you need to share the wp login credentials with us!
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Mike Lynchposted
over 8 years ago
Confirm. Have the same issue
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Hi,
I updated the plugin again (3.0.2.) but my order viewer still isn't working..
0 Votes
Rafael D posted over 8 years ago Admin Best Answer
And why are you creating a topic with a title "Order viewer is not working" which is part of the admin. Please create a ticket, the other users did inspect any issues in loading the elements in frontend.
The topic will be closed now!
0 Votes
7 Comments
Rafael D posted over 8 years ago Admin Answer
And why are you creating a topic with a title "Order viewer is not working" which is part of the admin. Please create a ticket, the other users did inspect any issues in loading the elements in frontend.
The topic will be closed now!
0 Votes
DKC posted over 8 years ago
0 Votes
Mike Lynch posted over 8 years ago
Johnny, it's the elements in the frontend of the designer that are not appearing.
Backend is fine, but when a customer opens the designer the elements are not there.
0 Votes
Mike Lynch posted over 8 years ago
Concret, did you figure this one out?
0 Votes
Rafael D posted over 8 years ago Admin
Another advice. Try to to use "save on server" in the general settings. If your order includes custom added images and you are not checked this option, your server is not able to proceed the string representation to the cart.
0 Votes
Rafael D posted over 8 years ago Admin
We are not facing any issue, so we can only help you if you open a ticket, because you need to share the wp login credentials with us!
0 Votes
Mike Lynch posted over 8 years ago
Confirm. Have the same issue
0 Votes