I have quite a few products with a Color Link group set, after the update to 3.0 my Color Link Group is empty and my Available Colors field has my color link title in it. When i try to delete the title in my Available Colors field it does not save the change, I can add in my Color Link group and it saves it but that will take a very long time to update every one of my products, do you have a way to fix this?
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rady kal posted
about 7 years ago
AdminBest Answer
The color link is not the set via the colors field anymore, you have to reset all color link groups. Thats also mentioned in the Upgrading instructions. http://support.fancyproductdesigner.com/support/solutions/articles/5000582931
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rady kalposted
almost 5 years ago
Admin
@Rob-LP: Unfortunately you have to do it one by one.
@Reece Young: Please open a support ticket so we can help you.
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R
Reece Youngposted
almost 5 years ago
After updating to the latest version our color selection no longer works.
I see your comment here that says: “If you are using color control for elements, you have to reset these via an own option field (Color Link Group)” but it doesn’t tell us step by step how to fix the issue. Can you please tell us?
Guess i missed that, thanks. Is there any way to do a mass update? Rather than load every product and every view? I have over 1,400 views to update and some way to batch that even in mysql would be great.
0 Votes
rady kalposted
about 7 years ago
AdminAnswer
The color link is not the set via the colors field anymore, you have to reset all color link groups. Thats also mentioned in the Upgrading instructions. http://support.fancyproductdesigner.com/support/solutions/articles/5000582931
I have quite a few products with a Color Link group set, after the update to 3.0 my Color Link Group is empty and my Available Colors field has my color link title in it. When i try to delete the title in my Available Colors field it does not save the change, I can add in my Color Link group and it saves it but that will take a very long time to update every one of my products, do you have a way to fix this?
0 Votes
rady kal posted about 7 years ago Admin Best Answer
The color link is not the set via the colors field anymore, you have to reset all color link groups. Thats also mentioned in the Upgrading instructions. http://support.fancyproductdesigner.com/support/solutions/articles/5000582931
0 Votes
4 Comments
rady kal posted almost 5 years ago Admin
@Rob-LP: Unfortunately you have to do it one by one.
@Reece Young: Please open a support ticket so we can help you.
0 Votes
Reece Young posted almost 5 years ago
After updating to the latest version our color selection no longer works.
I see your comment here that says: “If you are using color control for elements, you have to reset these via an own option field (Color Link Group)” but it doesn’t tell us step by step how to fix the issue. Can you please tell us?
Here is what all of our color set ups look like:
https://s.nimbusweb.me/share/1966949/mks3wrnzo1ivkuvngelk
Thank You
0 Votes
Rob-LP posted about 7 years ago
Guess i missed that, thanks. Is there any way to do a mass update? Rather than load every product and every view? I have over 1,400 views to update and some way to batch that even in mysql would be great.
0 Votes
rady kal posted about 7 years ago Admin Answer
The color link is not the set via the colors field anymore, you have to reset all color link groups. Thats also mentioned in the Upgrading instructions. http://support.fancyproductdesigner.com/support/solutions/articles/5000582931
0 Votes
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