"Check Communication" Errors
When checking the communication and you receive any error, we listed the most common errors and how to fix them.
401 - Sorry, you are not allowed to do that
- Make sure you have entered a username and not your mail address as username in the page configuration.
403 - URI is not accessible
- Possible solution: Go to Fancy Product Designer > General settings in your WordPress site and disable the default CORS header
403 - Sorry, you are not allowed to do that
- Login credentials are not correct. See here which credentials you need to enter.
- Fancy Product Designer REST API plugin is not installed
- RewriteRule is missing in .htaccess. Read how to add it.
404 - No route was found matching the URL and request method
- Fancy Product Designer REST API plugin is not installed or you are not using the latest version of the plugin
500 - The "HTTP_AUTHORIZATION" or "REDIRECT_HTTP_AUTHORIZATION" is missing in the global variable $_SERVER...
- RewriteRule is missing in .htaccess. Read how to add it.