New: "Multiple Elements Selection" option | Users can select multiple elements simultaneously by holding down the left mouse button
New: Option for viewThumbnailsWrapper to display view thumbnails inside main wrapper of designer
Bug: Searching and selecting products by category in products backend not working
5 Votes
8 Comments
Sorted by
M
Markus Danglposted
2 months ago
I still have the problem that customers don't understand that with a design on the back of an item.
The following often happens:
Customer switches to the second view and unlocks it (optional view). -> The set price for this view is added to the product price
Customer designs the reverse side.
Customer locks the reverse side again -> Price for the view is deducted.
Customer places the product in the shopping cart.
Now we either have to renegotiate with the customer or produce the reverse side free of charge.
There should be a note for the customer in the design window that appears when the view is unlocked.
There should also be a second message when the customer locks this view again.
That would be for my store:
Unlock: "You can now design the back. The surcharge has been added to the product price."
Lock: "The back has been locked and will not be engraved. The surcharge has been deducted from the product price"
I know, there is a hint. But it is placed at the bottom left so that it is almost invisible. Especially on a smartphone.
It also only appears briefly. I think the notice should be placed directly above the view and confirmed by the user.
0 Votes
M
Marco Polo Alcantara Lopezposted
3 months ago
Can you help me with this mistake?
0 Votes
M
Marco Polo Alcantara Lopezposted
3 months ago
when i will add a new product, the plugin doesn't add it
0 Votes
t
theodoros kyprianouposted
3 months ago
Hello!
Same problem with @Dawn Cannon also, when Loading Saved products.
0 Votes
Dawn Cannonposted
3 months ago
When edited product is added to cart, All views are locked even after item is paid for.. Customer cannot view. Is there a place for me it disable this?
New: "Multiple Elements Selection" option | Users can select multiple elements simultaneously by holding down the left mouse button
New: Option for viewThumbnailsWrapper to display view thumbnails inside main wrapper of designer
Bug: Searching and selecting products by category in products backend not working
5 Votes
8 Comments
Markus Dangl posted 2 months ago
I still have the problem that customers don't understand that with a design on the back of an item.
The following often happens:
Customer switches to the second view and unlocks it (optional view). -> The set price for this view is added to the product price
Customer designs the reverse side.
Customer locks the reverse side again -> Price for the view is deducted.
Customer places the product in the shopping cart.
Now we either have to renegotiate with the customer or produce the reverse side free of charge.
There should be a note for the customer in the design window that appears when the view is unlocked.
There should also be a second message when the customer locks this view again.
That would be for my store:
Unlock: "You can now design the back. The surcharge has been added to the product price."
Lock: "The back has been locked and will not be engraved. The surcharge has been deducted from the product price"
I know, there is a hint. But it is placed at the bottom left so that it is almost invisible. Especially on a smartphone.
It also only appears briefly. I think the notice should be placed directly above the view and confirmed by the user.
0 Votes
Marco Polo Alcantara Lopez posted 3 months ago
Can you help me with this mistake?
0 Votes
Marco Polo Alcantara Lopez posted 3 months ago
when i will add a new product, the plugin doesn't add it
0 Votes
theodoros kyprianou posted 3 months ago
Hello!
Same problem with @Dawn Cannon
also, when Loading Saved products.
0 Votes
Dawn Cannon posted 3 months ago
When edited product is added to cart, All views are locked even after item is paid for.. Customer cannot view. Is there a place for me it disable this?
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1 Votes
Bandaska posted 3 months ago
New products wont add to product choser even if i duplicate(working ones) them in backend.
0 Votes
rady kal posted 3 months ago Admin
@Marco In settings > Addons > View Thumbnails
1 Votes
Marco posted 3 months ago
Where can I find this option?
New: Option for viewThumbnailsWrapper to display view thumbnails inside main wrapper of designer
0 Votes