Answered

"Lightbox: Update Product Image" does not work

Kodjo Kouwenhoven

started a topic almost 9 years ago

Hi,

Since yesterday the "Lightbox: Update Product Image" does not work anymore. This is very annoying for customers as they do not get an indication the their design is processed.

I use Enfold as a theme.

Any idea how to fix this?

Robin Riegman
said almost 9 years ago

Yes, I have the same issue. Seems to be wordpress 4.4 related.
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Kodjo Kouwenhoven
said almost 9 years ago

The problem is here: The img src = F-P-D but in the same line, the original Woocommerce pictures are loaded. Do not know how to fix...

srcset="http://www.thermosmart.nl/wp-content/uploads/2015/11/thermosmart-met-decofoil-300x205.png300w, http://www.thermosmart.nl/wp-content/uploads/2015/11/thermosmart-met-decofoil-1030x704.png1030w, http://www.thermosmart.nl/wp-content/uploads/2015/11/thermosmart-met-decofoil-1500x1025.png1500w, http://www.thermosmart.nl/wp-content/uploads/2015/11/thermosmart-met-decofoil-705x482.png705w, http://www.thermosmart.nl/wp-content/uploads/2015/11/thermosmart-met-decofoil-1000x683.png1000w, http://www.thermosmart.nl/wp-content/uploads/2015/11/thermosmart-met-decofoil-450x308.png450w"

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Kodjo Kouw
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Kodjo Kouwenhoven
said almost 9 years ago

It's the responsive image thing in WP 4.4 that kills the preview: https://make.wordpress.org/core/2015/11/10/responsive-images-in-wordpress-4-4/

I guess that I will have to look out for an better product designer. This one lacks:
- Automate processing orders; I have to work on every order, that is to much work
- response of support is to slow. This problem is very obvious and should be repaired. A WP developer should have seen it comming, responsive pictures in WP.
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Kodjo Kouwenhoven
said almost 9 years ago

This is the solution:
https://github.com/josephfusco/disable-responsive-images

Found here:
https://wordpress.org/support/topic/is-it-possible-to-disable-the-responsive-image-srcset-on-wordpress-44

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