Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator

PRO EXPORT does not export jpg

Hello, 

I am having some trouble with the PRO EXPORT settings. Despite having set the output details as follows: 

Output file : JPEG

Hide Crop Marks: deactivated

Image DPI: 300 DPI


The file attached to the email order is a PDF. I can't seem to set it as a JPEG.


Is there anywhere else where I should look in order to fix this issue? I should be fairly simple but I cannot seem to fix it.


Any insight would be greatly appreciated!

Solved. I updated both Fancy Product Designer Plugin and Export Pro plugin to the latest version and the issue was resolved.


Login or Signup to post a comment