Cannot use Basis Export - WooCommerce & Enfold

Posted over 2 years ago by Simon Janssen

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Simon Janssen

Hello Community,


I am experiencing problems with exporting orders within WooCommerce. 
Within the single order view in WooCommerce I am able to load the customers design into the "Product Viewer". 

Unfortunately the option to export the documents is for all three options empty (Print ready, Basis, Single Element).

image



Checklist
- Moved Website to another Server into Staging

- Updated Fancy Product Designer Plugin to Version 4.7.3

- Deactivated all other Plugins

Do you guys have any idea what the issue could be?

Best,
Simon

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