Daniel Vidal Reis, I checked the settings in the article, all are ok.
With Fancy Product Designer Version 4.4.0 and Fancy Product Designer Export Version 1.0.5, the export works well. If I try to upgrade to 4.5.7 and 1.2.2, the export goes crazy, all PDF files look like the one in the attachment. Has anyone ever encountered this situation?
Hm, thanks. Is there a place where you can doynload previous versions?
Best regards,
Sofie
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A
Andrei Nposted
over 3 years ago
Hi,
I did not find what the problem is, everything started from the last update, so I reinstalled an older version 4.4 ... and now it works perfectly!
best regards,
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S
Sofieposted
over 3 years ago
Hi,
I have the same,
So: in the order viewer everything is fine. But in the exports the uploaded images are gone. At first I thought they were gone.
But the image is there, just somewhere underneath and rotated. That is what I found out when I scale the image bigger. A piece of it it then appears in the exportet PDF.
Did you find out why this happens, do you have a solution?
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A
Andrei Nposted
over 3 years ago
Hi, thanks for the reply, I've already tried REMOTE FILE GENERATION (BETA) - not working! :(
Hello, for a few days now I have a big problem with PDF export. I use Automated Export - PDF - 300dpi.
The problem is that the pictures no longer appear in PDF, has anyone ever suffered from such a thing?
I have attached a picture of the problem.
Best regards,
Andrei
Attachments (1)
fancy.jpg
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0 Votes
Daniel Vidal Reis posted over 3 years ago Best Answer
Try this: https://support.fancyproductdesigner.com/support/solutions/articles/13000073976-pdf-export-is-not-working
0 Votes
8 Comments
Andrei N posted about 3 years ago
With Fancy Product Designer Version 4.4.0 and Fancy Product Designer Export Version 1.0.5, the export works well. If I try to upgrade to 4.5.7 and 1.2.2, the export goes crazy, all PDF files look like the one in the attachment. Has anyone ever encountered this situation?
0 Votes
Daniel Vidal Reis posted over 3 years ago Answer
Try this: https://support.fancyproductdesigner.com/support/solutions/articles/13000073976-pdf-export-is-not-working
0 Votes
Andrei N posted over 3 years ago
from an old back-up!
0 Votes
Sofie posted over 3 years ago
Hi,
Hm, thanks. Is there a place where you can doynload previous versions?
Best regards,
Sofie
0 Votes
Andrei N posted over 3 years ago
Hi,
I did not find what the problem is, everything started from the last update, so I reinstalled an older version 4.4 ... and now it works perfectly!
best regards,
0 Votes
Sofie posted over 3 years ago
Hi,
I have the same,
So: in the order viewer everything is fine. But in the exports the uploaded images are gone. At first I thought they were gone.
But the image is there, just somewhere underneath and rotated. That is what I found out when I scale the image bigger. A piece of it it then appears in the exportet PDF.
Did you find out why this happens, do you have a solution?
0 Votes
Andrei N posted over 3 years ago
Hi, thanks for the reply, I've already tried REMOTE FILE GENERATION (BETA) - not working! :(
0 Votes
Daniel Vidal Reis posted over 3 years ago
0 Votes
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