Is there way to "auto-start" ht e guided tour when customizer is loaded rather than the user having to click on the compass icon?
1 Votes
rady kal posted
over 5 years ago
AdminBest Answer
This is already included, but once you close the guided tour, it will not come up anymore. Try that another browser and maybe clear your cache then you will see it.
0 Votes
15 Comments
Sorted by
D
DomZubposted
almost 3 years ago
Is there a way to disable the autostart but still keep the guided tour?
2 Votes
rady kalposted
over 4 years ago
Admin
yes, thats correct but now you've inserted it twice. Please remove one of the guided tours. It doesn't matter to which are you place it within the dropzone.
0 Votes
P
Phil Mattposted
over 4 years ago
In UI Composer -> Action, drag the Guided Tour button to WHERE?
0 Votes
rady kalposted
over 5 years ago
Admin
if you open the website for the first time, yes. If you revisit the site only when the button "guided tour" is clicked.
0 Votes
A
Anders Nordlanderposted
over 5 years ago
Does the "guided tour" start automatically on load then?
0 Votes
rady kalposted
over 5 years ago
Admin
In UI Composer -> Action you have to drag "Guided Tour" in to any area of the current UI
0 Votes
A
Anders Nordlanderposted
over 5 years ago
Sorry, was a bit unclear, ment: where do I toggle the autostart?
In Fancy product Designer -> UI Composer -> Guided tour
0 Votes
A
Anders Nordlanderposted
over 5 years ago
Where do I turn on this function?
0 Votes
G
Gerald Hutchmanposted
over 5 years ago
Hmmm. O.K. Thanks.
0 Votes
rady kalposted
over 5 years ago
Admin
We did it on purpose. Usually if a user opens the website and uses the customizer he understands what to do so it doesn't bother people to view the guided tour again and again while opening it. In the other browsers it should behave the same except if you browse in private mode which you seem to do.
You can add the action guided tour to your UI Layout so if users click it, the guided tour will show again.
0 Votes
G
Gerald Hutchmanposted
over 5 years ago
O.K. Clearing cookies in the chrome browser worked but how is the average end user supposed to know that. It opens every time in other browsers. Can that not be made to happen in the Chrome browser as well?
0 Votes
rady kalposted
over 5 years ago
Admin
It should work in Chrome as well. If you closed it once, it won't show again in the browser. You can only view it again using another device and opening it in Chrome or delete all Cookies in your browser.
0 Votes
G
Gerald Hutchmanposted
over 5 years ago
Thanks radykal. It does work in the Firefox and Edge browsers but not in Google Chrome. What can be doe to make it work in Chrome?
0 Votes
rady kalposted
over 5 years ago
AdminAnswer
This is already included, but once you close the guided tour, it will not come up anymore. Try that another browser and maybe clear your cache then you will see it.
Is there way to "auto-start" ht e guided tour when customizer is loaded rather than the user having to click on the compass icon?
1 Votes
rady kal posted over 5 years ago Admin Best Answer
This is already included, but once you close the guided tour, it will not come up anymore. Try that another browser and maybe clear your cache then you will see it.
0 Votes
15 Comments
DomZub posted almost 3 years ago
Is there a way to disable the autostart but still keep the guided tour?
2 Votes
rady kal posted over 4 years ago Admin
yes, thats correct but now you've inserted it twice. Please remove one of the guided tours. It doesn't matter to which are you place it within the dropzone.
0 Votes
Phil Matt posted over 4 years ago
In UI Composer -> Action, drag the Guided Tour button to WHERE?
0 Votes
rady kal posted over 5 years ago Admin
if you open the website for the first time, yes. If you revisit the site only when the button "guided tour" is clicked.
0 Votes
Anders Nordlander posted over 5 years ago
Does the "guided tour" start automatically on load then?
0 Votes
rady kal posted over 5 years ago Admin
In UI Composer -> Action you have to drag "Guided Tour" in to any area of the current UI
0 Votes
Anders Nordlander posted over 5 years ago
Sorry, was a bit unclear, ment: where do I toggle the autostart?
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0 Votes
rady kal posted over 5 years ago Admin
In Fancy product Designer -> UI Composer -> Guided tour
0 Votes
Anders Nordlander posted over 5 years ago
Where do I turn on this function?
0 Votes
Gerald Hutchman posted over 5 years ago
Hmmm. O.K. Thanks.
0 Votes
rady kal posted over 5 years ago Admin
We did it on purpose. Usually if a user opens the website and uses the customizer he understands what to do so it doesn't bother people to view the guided tour again and again while opening it. In the other browsers it should behave the same except if you browse in private mode which you seem to do.
You can add the action guided tour to your UI Layout so if users click it, the guided tour will show again.
0 Votes
Gerald Hutchman posted over 5 years ago
O.K. Clearing cookies in the chrome browser worked but how is the average end user supposed to know that. It opens every time in other browsers. Can that not be made to happen in the Chrome browser as well?
0 Votes
rady kal posted over 5 years ago Admin
It should work in Chrome as well. If you closed it once, it won't show again in the browser. You can only view it again using another device and opening it in Chrome or delete all Cookies in your browser.
0 Votes
Gerald Hutchman posted over 5 years ago
Thanks radykal. It does work in the Firefox and Edge browsers but not in Google Chrome. What can be doe to make it work in Chrome?
0 Votes
rady kal posted over 5 years ago Admin Answer
This is already included, but once you close the guided tour, it will not come up anymore. Try that another browser and maybe clear your cache then you will see it.
0 Votes
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