Customized Product Image attached on email

Posted almost 6 years ago by enricgomez

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enricgomez
enricgomez

Hi,

we need to have the product image customized as a PDF, JPEG or PNG attached to the mail with the voucher because if not, is impossible that the admin checks how the product is. In some companies they need the image because one manages the online shop but then somebody else creates the product.

Is very important to have the final image exported on the email as an individual image, as if it was a voucher.

8 Votes


29 Comments

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A

Aparecido Doniseti Santos posted almost 5 years ago

I'm on the last update and I have a problem.

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John GS posted about 5 years ago

Not that I am aware of sorry other than to use traditional domain based and linked images but that would require the plugin code to be altered.

It will work still in Apple devices and Outlook desktop depending on the version you have.

0 Votes

O

Omar Reyes Bonilla posted about 5 years ago

I also have the same problem and I still can not solve it,  Here I found a solution to see if someone serves you:

Show the product thumbnail in WooCommerce emails

0 Votes

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Gabriel Untura posted about 5 years ago

Thanks John. Any workaround for this?

0 Votes

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John GS posted about 5 years ago

That is because Gmail and Google do not allow data images to be shown in it because of security issues.Gmail refuses to show base64 encoded inline images.

0 Votes

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Gabriel Untura posted about 5 years ago

Hi, i'm having trouble on Gmail, see image below.

On my iphone Mail app it's working but not on gmail web.


image


0 Votes

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Giulio posted about 5 years ago

I have the same problem

0 Votes

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Omar Reyes Bonilla posted about 5 years ago

Hello, I am using the latest version and in the tests of my order the product image does not appear.

I still need to activate some new option?


image


0 Votes

rady kal

rady kal posted about 5 years ago Admin

I included that in the latest update.

0 Votes

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Giulio posted about 5 years ago

I agree: "We only need if the product thumbnail would be replaced with the thumbnail of the designed product in all emails. We don't need an attached file."

As customers buy a custom product, they need to see what they purchased and the current solution is sub-optimal.   

0 Votes

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Ryan Hudson posted over 5 years ago

+1 for this please! I don't need a high-res PDF, but simply the ability to include to product thumbnail in the customer email and the admin email. 

Is this at all possible?

0 Votes

M

MichiK85 posted over 5 years ago

Yes absolutely!!! This is really great!!

0 Votes

rady kal

rady kal posted over 5 years ago Admin

@Michael It will look like this in the next update. Thats what you want?

0 Votes

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Nicola Modina posted over 5 years ago

Is it possible also to set a different admin email for auto export based on products?

0 Votes

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Nicola Modina posted over 5 years ago

But is it possible to store auto export (print-ready files and product preview) files also in some website folder? I want to store both of them also in my server

0 Votes

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MichiK85 posted over 5 years ago

Just like axel says. We only need if the product thumbnail would be replaced with the thumbnail of the designed product in all emails. We don't need an attached file. Is this possible?

0 Votes

rady kal

rady kal posted over 5 years ago Admin

Included in V3.9.2


Its part of the next feature "Automated Export" which is only available in the ADMIN solution and the premium plan. More infos can be found here:

https://support.fancyproductdesigner.com/support/solutions/articles/13000058071--automated-export-mailing-a-print-ready-whenever-an-order-is-made-to-selected-recipients

0 Votes

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MichiK85 posted over 5 years ago

In progress :-D Let's hope for a good release soon ;-)

0 Votes

A

Axel Haverkamp posted over 5 years ago

 I think there is a misunderstanding.

We only need if the product thumbnail would be replaced with the thumbnail of the designed product in all emails.

We don't need an attached file.

It's the same thumbnail which is displayed in the cart.

That's enough, so that the customer see, what he has designed.


I think the FPD-support-team is so good, that it will be no problem, to change the thumbnails.

Thanks in advance

0 Votes

enricgomez

enricgomez posted over 5 years ago

Yes, many people are awaiting for this and will be happy ;)

0 Votes

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MichiK85 posted over 5 years ago

Any ETA for this function :-) 


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Jay Hook posted over 5 years ago

Love it!

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MichiK85 posted over 5 years ago

Any ETA for this feature? 

0 Votes

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Axel Haverkamp posted over 5 years ago

It's a must have. So that the customers see their work immediately. We need this also in our invoice.

0 Votes

N

Nicola Modina posted over 5 years ago

Nice... also in the customer email so the customer can see immediately the customized product in the email.

 P.S. one image per view 

0 Votes

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