we need to have the product image customized as a PDF, JPEG or PNG attached to the mail with the voucher because if not, is impossible that the admin checks how the product is. In some companies they need the image because one manages the online shop but then somebody else creates the product.
Is very important to have the final image exported on the email as an individual image, as if it was a voucher.
8 Votes
29 Comments
Sorted by
A
Aparecido Doniseti Santosposted
almost 5 years ago
I'm on the last update and I have a problem.
0 Votes
J
John GSposted
about 5 years ago
Not that I am aware of sorry other than to use traditional domain based and linked images but that would require the plugin code to be altered.
It will work still in Apple devices and Outlook desktop depending on the version you have.
That is because Gmail and Google do not allow data images to be shown in it because of security issues.Gmail refuses to show base64 encoded inline images.
0 Votes
G
Gabriel Unturaposted
about 5 years ago
Hi, i'm having trouble on Gmail, see image below.
On my iphone Mail app it's working but not on gmail web.
0 Votes
G
Giulioposted
about 5 years ago
I have the same problem
0 Votes
O
Omar Reyes Bonillaposted
about 5 years ago
Hello, I am using the latest version and in the tests of my order the product image does not appear.
I still need to activate some new option?
0 Votes
rady kalposted
about 5 years ago
Admin
I included that in the latest update.
0 Votes
G
Giulioposted
about 5 years ago
I agree: "We only need if the product thumbnail would be replaced with the thumbnail of the designed product in all emails. We don't need an attached file."
As customers buy a custom product, they need to see what they purchased and the current solution is sub-optimal.
0 Votes
R
Ryan Hudsonposted
over 5 years ago
+1 for this please! I don't need a high-res PDF, but simply the ability to include to product thumbnail in the customer email and the admin email.
Is this at all possible?
0 Votes
M
MichiK85posted
over 5 years ago
Yes absolutely!!! This is really great!!
0 Votes
rady kalposted
over 5 years ago
Admin
@Michael It will look like this in the next update. Thats what you want?
0 Votes
N
Nicola Modinaposted
over 5 years ago
Is it possible also to set a different admin email for auto export based on products?
0 Votes
N
Nicola Modinaposted
over 5 years ago
But is it possible to store auto export (print-ready files and product preview) files also in some website folder? I want to store both of them also in my server
0 Votes
M
MichiK85posted
over 5 years ago
Just like axel says.
We only need if the product thumbnail would be replaced with the thumbnail of the designed product in all emails.
We don't need an attached file.
Is this possible?
0 Votes
rady kalposted
over 5 years ago
Admin
Included in V3.9.2
Its part of the next feature "Automated Export" which is only available in the ADMIN solution and the premium plan. More infos can be found here:
Hi,
we need to have the product image customized as a PDF, JPEG or PNG attached to the mail with the voucher because if not, is impossible that the admin checks how the product is. In some companies they need the image because one manages the online shop but then somebody else creates the product.
Is very important to have the final image exported on the email as an individual image, as if it was a voucher.
8 Votes
29 Comments
Aparecido Doniseti Santos posted almost 5 years ago
I'm on the last update and I have a problem.
0 Votes
John GS posted about 5 years ago
Not that I am aware of sorry other than to use traditional domain based and linked images but that would require the plugin code to be altered.
It will work still in Apple devices and Outlook desktop depending on the version you have.
0 Votes
Omar Reyes Bonilla posted about 5 years ago
I also have the same problem and I still can not solve it, Here I found a solution to see if someone serves you:
Show the product thumbnail in WooCommerce emails
0 Votes
Gabriel Untura posted about 5 years ago
Thanks John. Any workaround for this?
0 Votes
John GS posted about 5 years ago
That is because Gmail and Google do not allow data images to be shown in it because of security issues.Gmail refuses to show base64 encoded inline images.
0 Votes
Gabriel Untura posted about 5 years ago
Hi, i'm having trouble on Gmail, see image below.
On my iphone Mail app it's working but not on gmail web.
0 Votes
Giulio posted about 5 years ago
I have the same problem
0 Votes
Omar Reyes Bonilla posted about 5 years ago
Hello, I am using the latest version and in the tests of my order the product image does not appear.
I still need to activate some new option?
0 Votes
rady kal posted about 5 years ago Admin
I included that in the latest update.
0 Votes
Giulio posted about 5 years ago
I agree: "We only need if the product thumbnail would be replaced with the thumbnail of the designed product in all emails. We don't need an attached file."
As customers buy a custom product, they need to see what they purchased and the current solution is sub-optimal.
0 Votes
Ryan Hudson posted over 5 years ago
+1 for this please! I don't need a high-res PDF, but simply the ability to include to product thumbnail in the customer email and the admin email.
Is this at all possible?
0 Votes
MichiK85 posted over 5 years ago
0 Votes
rady kal posted over 5 years ago Admin
@Michael It will look like this in the next update. Thats what you want?
0 Votes
Nicola Modina posted over 5 years ago
Is it possible also to set a different admin email for auto export based on products?
0 Votes
Nicola Modina posted over 5 years ago
But is it possible to store auto export (print-ready files and product preview) files also in some website folder? I want to store both of them also in my server
0 Votes
MichiK85 posted over 5 years ago
0 Votes
rady kal posted over 5 years ago Admin
Included in V3.9.2
Its part of the next feature "Automated Export" which is only available in the ADMIN solution and the premium plan. More infos can be found here:
https://support.fancyproductdesigner.com/support/solutions/articles/13000058071--automated-export-mailing-a-print-ready-whenever-an-order-is-made-to-selected-recipients
0 Votes
MichiK85 posted over 5 years ago
In progress :-D Let's hope for a good release soon ;-)
0 Votes
Axel Haverkamp posted over 5 years ago
I think there is a misunderstanding.
We only need if the product thumbnail would be replaced with the thumbnail of the designed product in all emails.
We don't need an attached file.
It's the same thumbnail which is displayed in the cart.
That's enough, so that the customer see, what he has designed.
I think the FPD-support-team is so good, that it will be no problem, to change the thumbnails.
Thanks in advance
0 Votes
enricgomez posted over 5 years ago
Yes, many people are awaiting for this and will be happy ;)
0 Votes
MichiK85 posted over 5 years ago
Any ETA for this function :-)
0 Votes
Jay Hook posted over 5 years ago
Love it!
0 Votes
MichiK85 posted over 5 years ago
Any ETA for this feature?
0 Votes
Axel Haverkamp posted over 5 years ago
It's a must have. So that the customers see their work immediately. We need this also in our invoice.
0 Votes
Nicola Modina posted over 5 years ago
Nice... also in the customer email so the customer can see immediately the customized product in the email.
P.S. one image per view
0 Votes
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