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Fancy Product Designer & Multistep Product Configurator

Answered

Link in New Order Email not displaying customisation

Hey there, 


The links contained in the New Order email for each customised product are not working. 


When the link is clicked, it takes me to the product but does not show customisation. I've checked in the order and there IS customisation, it's just not showing when the email link is clicked. 


Here's an example of a link from a new order email: View Customized Product


This is really important for my process to be able to view the customised products form this link.


Thanks,


Lex


1 person has this question
I have the same issue, how do we fix this?

 

Answer

Since V3.5.6 you need to be logged in with the account that purchased the order, otherwise everyone can see the customized order. But I will add an option to next update to toggle this security issue.


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