I have an issue with the fancy product designer ... it was working normally with the older version of WordPress but when i updated the WordPress to the 4.8.1 version it's not working anymore although i installed many of the fancy product designer plugins and activated them but none of them is working ...when i press the "customize" button of any of the fancy product designer they appear as a normal images so i can't customize any of them.
0 Votes
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Deleted Agent posted
over 6 years ago
Best Answer
You'll always get a quicker reply by sending in a support ticket.
That is not a common issue with this update, so it's probably a server issue. Please open a ticket and send a link to a page with the issue.
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4 Comments
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Deleted Agentposted
over 6 years ago
The purchase code you can find in your envato account, in your purchases, the fancy product designer plugin. The version number you can find on the plugin page of your wp-admin.
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nada el bouhyposted
over 6 years ago
I tried to send a support ticket but i don't know what is the " Envato purchase Code " and the " Version number "
0 Votes
D
Deleted Agentposted
over 6 years ago
Answer
You'll always get a quicker reply by sending in a support ticket.
That is not a common issue with this update, so it's probably a server issue. Please open a ticket and send a link to a page with the issue.
Hi there,
I have an issue with the fancy product designer ... it was working normally with the older version of WordPress but when i updated the WordPress to the 4.8.1 version it's not working anymore although i installed many of the fancy product designer plugins and activated them but none of them is working ...when i press the "customize" button of any of the fancy product designer they appear as a normal images so i can't customize any of them.
0 Votes
Deleted Agent posted over 6 years ago Best Answer
You'll always get a quicker reply by sending in a support ticket.
That is not a common issue with this update, so it's probably a server issue. Please open a ticket and send a link to a page with the issue.
0 Votes
4 Comments
Deleted Agent posted over 6 years ago
The purchase code you can find in your envato account, in your purchases, the fancy product designer plugin. The version number you can find on the plugin page of your wp-admin.
0 Votes
nada el bouhy posted over 6 years ago
I tried to send a support ticket but i don't know what is the " Envato purchase Code " and the " Version number "
0 Votes
Deleted Agent posted over 6 years ago Answer
You'll always get a quicker reply by sending in a support ticket.
That is not a common issue with this update, so it's probably a server issue. Please open a ticket and send a link to a page with the issue.
0 Votes
nada el bouhy posted over 6 years ago
Please reply !!!!!!!
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