Can't download or print

Posted almost 8 years ago by Staf Van Lierde

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Staf Van Lierde

I don't have a pop-up blocker but get the message: "Please disable your pop-up blocker and try again."

 Any help?

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Deleted Agent posted almost 8 years ago Best Answer

Do you have the popup blocker in your browser enabled? It's usually possible to set exceptions for certain pages, so that it should work. Depending on your browser this setting can be found in different locations.

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Deleted Agent posted over 7 years ago

Ah sorry. I'd need to see the issue in person. Please open a support ticket.


Fonts will not be exported into the pdf if they are not locally installed on the computer you are creating the .pdf with.

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Staf Van Lierde posted over 7 years ago

Like I said, I have no pop-up blocker. I tried in a fresh install of chrome and have emptied caches etc.

Someone else is having the same problem.

We can't use the pdf option because of the fonts not showing up on export. Sure changing the font in illustrator is a work around but not feasible for every order.

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Deleted Agent posted almost 8 years ago Answer

Do you have the popup blocker in your browser enabled? It's usually possible to set exceptions for certain pages, so that it should work. Depending on your browser this setting can be found in different locations.

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