I have a couple questions.
1. If a customer designs a product in the FPD and saves it to complete his/her order later, where does their layout save? Does it save in the customer's browser cookies?
2. When a customer places an order, I open the customer's layout in the order viewer and export their layout as an image (deleting the background). Where exactly does the customer's layout save? Does the layout save on my server?
1: Yes, in the customers browser cookies / cache.
2: A new browser tab should open with the image. You can then save it to your Computer. Images that the customer has uploaded are saved under \htdocs\wordpress\wp-content\uploads\fancy_products_uploads\YYYY\MM\
Are the customer uploaded images saved there forever, meaning needs attention to delete manually to save disk space, or do they auto delete after a period?
That might mean that the images are not saved properly. Anything in the console when the order is made? You could also try activating the option save on server, if not active already.
FYI- am doing this with MAMP on my computer localhost , all software is current (WP.,WOO, FPD) but i dont think that would be an issue?
Thanks for your help on this- great product.
Hm... I can't really tell what's wrong in this case, sorry. We have not had any similar reports either. There is also nothing in the console, when in the order viewer? Anything in the server error logs?