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Fancy Product Designer & Multistep Product Configurator

Answered

Stuck on 'INITIALIZING PRODUCT DESIGNER'

Using the latest version of the Plugin and Enfold Wordpress theme. Just getting 'Initializing Product Designer' and nothing happens.


Ran the recommended debug option and that is all looking good.


This is on a live site so would appreciate any pointers.


Cheers




Answer

Problem solved over support. If anyone is having a similar issue, please check that the permissions for your plugin folder and sub folder is 0755.

Same issue...just submitted a ticket.  I have checked all my folders and they are all 0755 so that doesn't solve my issue.

My issue was with the theme....it seems at least 4 of the WooCommerce official child themes I have tried won't allow this plugin to work properly.  Only works on Storefront....Anyone have any idea of other themes it will work with?

Solved: I have an aggressive .htaccess file in my wp-content folder to prevent loading anything but media files. Removed this and problem solved.

# Disable access to all file types except the following
Order deny,allow
Deny from all
<Files ~ ".(xml|css|js|jpe?g|png|gif|pdf|docx|rtf|odf|ico|woff|woff2|ttf)$">
Allow from all
</Files>

Hi Toby, did you replace with the code you pasted above?



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