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Fancy Product Designer & Multistep Product Configurator

Answered

Single Element Export in Order Viewer

When I try to export single elements in the Order Viewer, I do not get a full image.

What do I do to fix this?
Answer

If you want the full image a customer has uploaded, please use these options:


If I misunderstood the problem, sorry. Please explain in more detail.


The single element export only exports a small portion of the image. It doesn't export the whole image.

 


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