Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator


Resolution Problem


I work with various resolutions in these resolutions I have the A3, A4, A5, A6

Take for example the A4 resolution in 300 DPI in pixels are: 2480x3508.

If I set this values in width and height, when I go to click on the button for make the design, the plugin's form  is more big then site's resolution.

So I need work in 300 DPI resolution but the form must be in screen resolution 72 DPI: 595x842 pixels

Someone can help me please?

I bought this plugin, after 6 days can I have an answer please?


We have been on Christmas / new years holidays. I have created a ticket from this post, where I'll answer in the future.

Login or Signup to post a comment