Important: FPD Support Update

As of March 1, 2025, direct support for Fancy Product Designer has been discontinued. Only customers with an active support license will continue to receive assistance. Our team is now fully dedicated to Chamevo, the next-generation product customization platform built on the foundations of FPD. For help, use the chatbot available on fancyproductdesigner.com or chamevo.com.

Genius features including Pro Export and AI Image services have been removed from Fancy Product Designer and are now exclusively available in Chamevo. Learn more about Chamevo

Mailing a print-ready file

Updated September 9, 20246,587 views4 found helpful
automated export

This Pro export service is only available in our professional suite Genius.


Important Notice

Attaching a print file to an email may extend the checkout process duration, since the file needs to be generated beforehand. The time required for generation is significantly influenced by the file's output size and the number of elements and fonts it contains. It's advisable to initially test this feature under your standard business operations to determine its effectiveness and decide if email attachment is a beneficial option.



WooCommerce Orders

The print-ready file will be sent to the administrator of the shop (only when "Administrator" in Recipients option is turned on) as soon as a new order is made. The customer will receive (only when "Customer" option in Recipients is turned on) the print-ready file when the order has been marked as completed or paid.


Shortcode Orders

The print-ready file will be sent to the administrator of the site (only when "Administrator" in Recipients option is turned on) as soon as a new order is made.


Gravity Form Orders

The print-ready file will be sent to the administrator of the site (only when "Administrator" in Recipients option is turned on) as soon as a new entry for the form is generated. You also need to create a notification in the form settings and name it "Admin Notification", so the export knows to which E-mail address(es) in the notification the print-ready file needs to been sent.